Introduction
Welcome to LearntoInterview.com ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and share your information. This Privacy Policy explains our practices regarding your personal information when you use our AI-powered interview practice platform.
By using LearntoInterview.com, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Information You Provide Directly
Profile Information:
- Personal details (name, email address, location)
- Career information (current title, target role, years of experience, industry, experience level)
- Target companies and job descriptions
- Interview preferences (types, difficulty level, session length, questions per session)
- Profile photo (optional)
Documents:
- Resume files (PDF, DOC, DOCX)
- LinkedIn profile URL
- Portfolio links
Interview Data:
- Interview session responses (text and audio)
- Interview feedback and scores
- Session preferences and settings
- Practice session history and progress
Privacy Settings:
- Public profile preferences
- Analytics tracking preferences
- Email notification preferences
2. Information We Collect Automatically
Usage Information:
- Interview session data and performance metrics
- Feature usage patterns and navigation behavior
- Time spent on different sections of the platform
- Device and browser information
Technical Information:
- IP address and location data
- Browser type, version, and language settings
- Operating system and device type
- Timestamps of platform interactions
Audio Data:
- Voice recordings during interview practice sessions
- Audio processing metadata (duration, format, quality)
3. Information from Third Parties
Authentication Services:
- Information from Firebase Authentication (Google, email/password)
- Social login information (if applicable)
How We Use Your Information
Core Platform Features
- Personalized Interview Practice: Customize interview questions based on your career goals, experience level, and target companies
- AI-Powered Feedback: Analyze your responses to provide detailed, actionable feedback
- Progress Tracking: Monitor your improvement over time and identify areas for development
- Resume Analysis: Parse and analyze your resume to enhance personalization
- Audio Processing: Process voice responses using advanced multimodal AI models
Service Improvement
- Platform Enhancement: Improve our AI models, user interface, and overall service quality
- Analytics: Generate anonymized insights about platform usage and effectiveness
- Performance Monitoring: Ensure platform reliability and optimal performance
Communication
- Service Updates: Notify you about important changes, new features, or service updates
- Support: Respond to your inquiries and provide customer support
- Email Notifications: Send practice reminders and progress updates (if enabled)
Legal and Safety
- Compliance: Meet legal obligations and enforce our Terms of Service
- Security: Protect against fraud, abuse, and security threats
- Audit Trail: Maintain records for compliance and debugging purposes
How We Share Your Information
Service Providers
We work with trusted third-party service providers who help us operate our platform:
Cloud Infrastructure:
- Google Cloud Platform: Hosting, database services, and AI model processing
- Firebase: Authentication, database, and file storage services
AI Processing:
- Google Vertex AI: Interview question generation and response analysis
Analytics:
- Google Analytics: Website usage analytics (anonymized data only)
Legal Requirements
We may disclose your information when required by law, legal process, or to:
- Comply with legal obligations
- Protect our rights and property
- Ensure user safety and platform security
- Investigate potential violations of our Terms of Service
Data Security
We implement robust security measures to protect your information:
Technical Safeguards:
- End-to-end encryption for sensitive data
- Secure data transmission using HTTPS/TLS
- Firebase security rules for database access control
- Multi-factor authentication support
Access Controls:
- Role-based access to user data
- Regular security audits and assessments
- Employee training on data protection practices
Storage Security:
- Encrypted storage in Google Cloud infrastructure
- Regular backups with encryption
- Secure file upload and storage procedures
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account Data: Retained until you delete your account
- Interview Sessions: Retained for service improvement and progress tracking
- Audio Recordings: Processed immediately and not permanently stored
- Analytics Data: Anonymized data retained for business analytics
- Audit Logs: Retained for compliance and security purposes
Your Rights and Choices
Account Management
- Access: View and download your personal data
- Update: Modify your profile information and preferences
- Delete: Request deletion of your account and associated data
Privacy Controls
- Public Profile: Control whether your profile is visible to other users
- Analytics Tracking: Opt out of usage analytics
- Email Notifications: Manage communication preferences
Data Portability
You can request a copy of your data in a machine-readable format.
Withdrawal of Consent
You can withdraw consent for data processing at any time, though this may limit platform functionality.
Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences and settings
- Analyze platform usage (with your consent)
- Improve security and prevent fraud
You can control cookie settings through your browser preferences.
International Data Transfers
Your information may be processed and stored in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.
Children's Privacy
LearntoInterview.com is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending an email notification (if you've provided consent)
- Displaying a prominent notice on the platform
Continued use of the platform after policy changes constitutes acceptance of the updated terms.
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to Know: Request information about data collection and sharing practices
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt out of the sale of personal information (note: we do not sell personal information)
- Right to Non-Discrimination: Equal service regardless of privacy choices
To exercise these rights, contact us using the information below.
European Privacy Rights (GDPR)
If you're located in the European Economic Area, you have additional rights under GDPR:
- Lawful Basis: We process your data based on consent, contract performance, legitimate interests, and legal obligations
- Data Protection Officer: Contact information available below
- Supervisory Authority: Right to lodge complaints with your local data protection authority