Terms of Service

Acceptance of Terms

Welcome to LearntoInterview.com ("we," "our," "us," or "the Platform"). These Terms of Service ("Terms") govern your access to and use of our AI-powered interview practice platform, including all content, functionality, and services offered.

By accessing or using LearntoInterview.com, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Platform.

Description of Service

LearntoInterview.com is an AI-powered interview practice platform that provides:

Core Features:

• Personalized interview question generation based on your career profile
• AI-driven feedback and analysis of your interview responses
• Audio and text response capabilities with multimodal AI processing
• Progress tracking and performance analytics
• Resume analysis and skills gap identification
• Practice sessions tailored to specific roles and companies

Technology:

• Advanced AI models from Google Vertex AI
• Secure cloud infrastructure powered by Google Cloud Platform and Firebase
• Real-time audio processing and transcription capabilities provided by Google Vertex AI

User Accounts and Registration

Account Creation

• You must create an account to use our Platform
• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account

Account Requirements

• You must be at least 13 years old to create an account
• You must comply with all applicable laws and regulations
• One person or entity may maintain only one account
• Accounts are non-transferable

Account Security

• You agree to immediately notify us of any unauthorized use of your account
• We are not liable for any loss or damage arising from your failure to protect your account
• You may not share your account with others or allow others to access your account

Acceptable Use Policy

Permitted Uses

You may use the Platform to:

• Practice interview skills for legitimate career development purposes
• Upload your own resume and career information
• Receive AI-generated feedback on your interview performance
• Track your progress and improvement over time

Prohibited Uses

You may not use the Platform to:

• Violate any applicable laws, regulations, or third-party rights
• Upload malicious software, viruses, or harmful code
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use the Platform for any commercial purpose without our written consent
• Upload false, misleading, or fraudulent information
• Harass, abuse, or harm other users or our staff
• Reverse engineer, decompile, or attempt to extract our proprietary algorithms
• Use automated tools to access the Platform (bots, scrapers, etc.)
• Upload content that infringes intellectual property rights
• Share interview questions or content outside the Platform without permission

Content Guidelines

When using our Platform, you agree not to upload or submit:

• Copyrighted material without proper authorization
• Personal information of third parties without consent
• Content that is defamatory, obscene, or offensive
• Confidential or proprietary information belonging to employers or other entities

Intellectual Property Rights

Our Intellectual Property

The Platform and all its content, features, and functionality are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws. This includes:

• AI-generated interview questions and feedback
• Platform design, user interface, and user experience
• Proprietary algorithms and AI models
• Software, code, and technical infrastructure
• Branding, logos, and trademarks

User Content

You retain ownership of any content you upload to the Platform (resumes, responses, profile information). However, by uploading content, you grant us:

• A non-exclusive, worldwide, royalty-free license to use, store, and process your content
• The right to use your content to provide and improve our services
• The right to create anonymized, aggregated data for analytics and service improvement

AI-Generated Content

Content generated by our AI models (questions, feedback, analysis) is owned by us, but you have the right to use this content for your personal career development purposes.

Privacy and Data Protection

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you agree to our data practices as described in the Privacy Policy.

Key Privacy Points

• We process your data to provide personalized interview practice
• We use AI models from third-party providers to analyze your responses
• We implement security measures to protect your information
• You have control over your privacy settings and data

AI and Machine Learning Disclosures

AI-Generated Content

• Our Platform uses artificial intelligence to generate interview questions and provide feedback
• AI-generated content is created based on training data and algorithms
• While we strive for accuracy, AI-generated content may contain errors or biases
• AI feedback should be considered as guidance and not definitive career advice

Data Processing

• Your responses may be processed by multiple AI models to provide comprehensive feedback
• Audio recordings are processed using multimodal AI but are not permanently stored
• We may use anonymized data to improve our AI models and services

Limitations

• AI feedback is based on general best practices and may not account for specific industry nuances
• Our AI models may have biases present in their training data
• AI-generated content should supplement, not replace, human judgment and professional advice

Payment Terms and Subscription Services

Service Tiers

We may offer different service tiers with varying features and limitations. Specific terms for paid services will be provided during the subscription process.

Billing and Charges

• Subscription fees are billed in advance
• All fees are non-refundable unless otherwise required by law
• We may change pricing with reasonable notice to existing subscribers

Free Trial and Promotional Offers

• Free trials and promotional offers may be subject to additional terms
• We reserve the right to limit or terminate promotional offers at any time

Service Availability and Modifications

Service Availability

• We strive to maintain high availability but do not guarantee uninterrupted service
• The Platform may be unavailable due to maintenance, updates, or technical issues
• We are not liable for any downtime or service interruptions

Service Modifications

• We may modify, suspend, or discontinue any aspect of the Platform at any time
• We may add, change, or remove features with or without notice
• Continued use of the Platform after modifications constitutes acceptance of changes

Third-Party Services

• Our Platform relies on third-party AI services and cloud infrastructure
• We are not responsible for the availability or performance of third-party services
• Changes to third-party services may affect Platform functionality

Disclaimers and Limitations of Liability

Service Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Accuracy, completeness, or reliability of AI-generated content
• Fitness for a particular purpose or career outcome
• Uninterrupted or error-free operation
• Security against unauthorized access or data breaches

Career and Employment Disclaimers

• Our Platform provides practice and feedback but does not guarantee career success
• Interview feedback is based on general best practices and AI analysis
• Actual interview performance depends on many factors beyond our control
• We do not provide professional career counseling or guarantee employment outcomes

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, use, goodwill, or other intangible losses
• Damages resulting from unauthorized access to or use of our servers
• Damages resulting from any conduct of third parties
• Interruption or cessation of transmission to or from our Platform

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, losses, damages, liabilities, and expenses (including attorneys' fees) arising from:

• Your use of the Platform
• Your violation of these Terms
• Your violation of any rights of another party
• Content you upload or submit to the Platform

Termination

Termination by You

You may terminate your account at any time by following the account deletion process in your profile settings.

Termination by Us

We may suspend or terminate your account at any time if:

• You violate these Terms or our Privacy Policy
• You engage in conduct that harms our Platform or other users
• We are required to do so by law
• We cease operations of the Platform

Effect of Termination

Upon termination:

• Your access to the Platform will cease immediately
• We may delete your account and associated data
• Provisions that should survive termination will continue to apply
• You remain liable for any outstanding obligations

Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of the Platform shall be resolved through:

1. Good faith negotiation between the parties
2. Binding arbitration if negotiation fails
3. The arbitration shall be conducted under the rules of the American Arbitration Association
4. The arbitration shall take place in San Francisco, California

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Platform.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

Updates to Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Posting the updated Terms on our Platform
• Sending an email notification to your registered email address
• Displaying a prominent notice on the Platform

Your continued use of the Platform after the effective date of updated Terms constitutes acceptance of the changes.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, or technical failures of third-party services.